- Check if there is an accessible WiFi signal available and check if your soilkind is within range. Try moving your device closer to the WiFi router.
- Please check your firewall and router settings.
- Restart the device. To do this, unplug the device, wait 10 seconds and then plug it back in. If the saved connection data is correct, the device will try to reconnect.
Note: The device should not be restarted during composting, otherwise the composting process will be aborted.
- Reconnect the device to the cloud. To do this, remove the device from your app. Press and hold the WiFi symbol on the soilkind display (approx. 4 seconds) until you hear a beep. The WiFi settings on the device are now reset. Then unplug the device. Wait 10 seconds and plug the device back in. Repeat the onboarding process described.