It is possible that soilkind will occasionally make noise. This may be particularly noticeable when adding fibrous material. These noises usually disappear on their own after about half an hour.
However, if the noise persists, we recommend checking the following steps:
1. Make sure that there are no fibers caught on the mixing elements. Sometimes fibrous material can wrap around the mixing elements and rub against the chamber wall. Try to carefully remove the fibers.
2. Add about 100 ml of water to the upper chamber. Adding water reduces friction and softens the fibers, making them easier to shred.